The Evolving Role of IT in Labor Market Management

Information Technology is a vital and fundamental part of providing public employment services. From simple operational support to advanced strategic purposes, its role is ever-evolving.

The technology for finding a person a job quickly has been available for years. Type in a keyword and some kind of answer will appear. But what is this answer based on? Does it factor in the labor market, labor market programs, knowledge about target groups, occupations, jobs, candidates, location? Is it relevant? Is it useful?

Does it get you a job that is actually suitable and sustainable?

Keyword search can work when people know what they are looking for and what the options are. But these are not the people who come to a PES for support. The people who do? They usually have far more complex circumstances. They need the high-level support of a smart, experienced, and well-informed counselor. And to provide that support efficiently and effectively, counselors need more advanced search technologies.

WCC wants to future-proof the world’s Public Employment Services with intelligent software solutions. Find out more about our vision in this free chapter of Managing Workforce Potential:

Recognizing refugees’ skills

Lost potential?

Germany has one of the lowest unemployment rates in the world. But now large numbers of refugees need jobs. Over 60% of them do not have formal qualifications and an additional 25% lacks qualification information. How should the German PES, Bundesagentur für Arbeit,  match them to suitable work?

How can we make the most of their potential?

This Friday, we welcome Anja Block from the Bundesagentur für Arbeit in our PEPTalk webinar. Ms. Block will introduce MYSKILLS, a project that helps chart the professional skills of refugees and other people with a distance to the labor market.

Join the PEPTalk on February 23 to find out more!

What’s at stake? One example
Despite engineering experience gained from working on a hospital, a dam and apartments in Syria, 42-year-old Wahid Issa struggled to find skilled work in Britain. Emp­loyers did not recognise his overseas experience or qualifications. It was also hard to justify gaps in his CV to prospective employers.
Source: The Financial Times


PEPTalk 5: defining skills objectively with MYSKILLS at German PES

How to get an objective picture of a jobseeker’s skills?

German PES Bundesagentur für Arbeit launched their new project MYSKILLS to be able to chart professional skills and competencies. The main target groups are:

  • people without formal qualifications but with years of professional experience
  • people with qualifications but with a large experience gap
  • people with foreign qualifications that are not recognized in Germany, including refugees

With objective knowledge about their skills and competencies in hand, refugees and other jobseekers can find suitable and sustainable work faster.

Image source: MYSKILLS

In this first PEPTalk of 2018, we welcome Ms. Anja Block from the Bundesagentur für Arbeit as our guest speaker. She will talk about the MYSKILLS project, share her insights, and answer your questions live.

To view this webinar:

PEPTalks are a WCC initiative to facilitate the exchange of knowledge between Public Employment Services.

Public Employment Services and Big Data

For PES, it is crucial that their policies are evidence-based. And so they collect data to verify and analyze the performance of policies – often through costly and complicated surveys.  Inaccurate or false answers in these surveys can cause measurement errors and non-sampling errors. Is there a better way?

IT and data offer an alternative method to surveys for government services and policy decision-making. Large volumes of government data may become a foundation for new solutions or for giving us insights on government activities and polices that were previously not feasible.

Several PES are creating systems for big data collection and linked and merged databases. Korea is an example of a creative Public Employment Service that links with other institutions to make the most of their data through Master Data Management.

To find out more, read this free chapter of Managing Workforce Potential by Sang Hyon Lee:


Big Data and Labor Market Insight

Better Labor Market Knowledge with Web Job Data

We know quite a bit about the different types of jobseekers and their skills. But it is much harder to get hard facts about the demand side of the labor market.

What are the hottest skills employers look for?

image of a woman looking at a monitor that shows an old-fashioned print job vacancy highlighted in yellow marker

Public Employment Services that know the answer to this question gain a real edge in tackling the mismatch between supply and demand.

And luckily, there is a treasure trove of information freely available: online vacancy data. For the majority of jobseekers worldwide, the Internet is the number 1 resource for finding work.

Real-time analysis of online vacancies yields up-to-date, fine-grained information about labor market trends and demands. Of course, this process is far from straightforward, involving statisticians, economists, and computer scientists cooperating closely with domain experts.

Read more about the ways to leverage web job vacancies as a resource for better labor market knowledge in this free chapter of Managing Workforce Potential by Silvia Dusi: