For PES, it is crucial that their policies are evidence-based. And so they collect data to verify and analyze the performance of policies – often through costly and complicated surveys. Inaccurate or false answers in these surveys can cause measurement errors and non-sampling errors. Is there a better way?
IT and data offer an alternative method to surveys for government services and policy decision-making. Large volumes of government data may become a foundation for new solutions or for giving us insights on government activities and polices that were previously not feasible.
Several PES are creating systems for big data collection and linked and merged databases. Korea is an example of a creative Public Employment Service that links with other institutions to make the most of their data through Master Data Management.
To find out more, read this free chapter of Managing Workforce Potential by Sang Hyon Lee: